Flight Delay Compensation

Delayed journeys are stressful and we want to take the stress out of the claims process for you. As a result of the EU Denied Boarding Regulations (2004), you are able to make a claim for compensation, under certain conditions, if you’ve experienced a notable delay on a flight.  This may include issues such as over-booking, cancellations and flight re-routing. Attwoods Solicitors undertake all claims through our Flight Cancellation Service on a No Win No Fee basis. We’re here to help.

The ability to claim compensation against airlines for delayed flights has received a boost by a recent court ruling that restricts airlines from attempting to cut the time passengers have to claim by adding reducing clauses to their small print. This means you have a full 6 years from the date of your flight to make a claim, whatever your airline has tried to get you to agree to in its terms and conditions when you purchased the flight.

So how do you claim? And what might you receive?

Fundamentally airlines are businesses, and they want to limit the amount they are losing through compensation paid. Therefore, they aren’t going to make the process easy for you: where possible they will try to deny responsibility. As a result, it is important to use legal specialists who are experts in ‘playing the game’ and know the tricks that airlines will try and secure the money you deserve to receive for the delay. Fundamentally, legal experts like Attwoods will take the stress out of the claims process for you.

Compensation is set by the EU, not airlines, and not done on a case by case basis. There are set figures for what you will receive if your claim is successful. These amounts vary from roughly £180 – £440 depending on the length of the delay (it must be at least 3 hours) combined with the distance to be travelled. The amount payable is compensation for the delay not a refund of the ticket price.

If you’ve hit a brick wall and you’ve had letters ignored, or been denied compensation, or even tried and failed by approaching the Civil Aviation Authority, then Attwoods provide a simple, straightforward and timely way to claim the compensation you are entitled to. We will remove the negotiating pressure, wherever you are in the process and whatever options you have tried. We are legal experts.

Importantly, your situation must meet the following conditions:

  • Your flight must have started or finished in the EU (including Norway, Switzerland and Iceland)
  • Your airline must be based in the EU (including Norway, Switzerland and Iceland)
  • The delays need to have been the airline’s fault
  • The delay must be 3 hours or more to qualify

To refute your claim, and avoid paying compensation, an airline will try to argue that there were ‘extraordinary circumstances’. This may be applicable in cases such as a security risk, or severe adverse weather conditions. However this doesn’t include issues such as staffing problems, or technical issues that should have been identified during routine checks. It is not always clear cut whether there were ‘extraordinary circumstances’ at play, and as such you need legal experts to use their knowledge for you and navigate the system on your behalf.

In order to take advantage of our No Win No Fee Flight Cancellation Claim Service simply fill in the form below, giving us the details we need to get your claim started, and we’ll take care of everything for you. Alternatively you can Contact Us for further information.

Please click here to complete our Flight Delay Compensation form

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from our CLIENTS

I am writing to you personally to say thank you to Attwood's for a job well done with my recent claims. It initially started out as one claim, but eventually became a little more complicated when another was added following a review of my condition by one of your dental experts. Throughout the last couple of years as the claim has progressed I have been fully supported by your colleague Luke Taylor. I have thanked him personally for all the good work and support he gave me over the last couple of years, it was quite a journey for both of us but with the right outcome, but I just wanted to also highlight to yourself the good service and support he provided me with. It was very much needed and appreciated. He has always been very professional and the advice he has given has always been with real feeling and thought, and not the "just my job" attitude. Even when I was very wary of what to do next, he always explained it in simple terms for me understand and move forward. If I ever need similar help in the future, your company will be the first I contact. With my sincere appreciation and regards.

Client From Lancashire

I contacted Attwood Solicitors requesting that they represent me. Their response to date has been way beyond my expectations . They have provided a comprehensive and professional service at every stage, with a dedicated member of staff as my contact.

Mr E C Akers from Darlington

All my queries and issues have been resolved very efficiently and you have always contacted me back when promised. I have certainty felt you have been acting on my behalf and would like to thank you for that. Once again we would like to convey our sincere thanks to you and would have no reservations recommending you to anyone else – you have been a star :)

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Flight Delay Compensation
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